Reference

Legal Terms That Govern Your Account

Using CK999 App means your account activity falls under these terms. Access and eligibility depend on your local law and the regions where the service is available — check what applies where you are before you start.

Account Eligibility RulesbKash, Nagad, Rocket Wallet UseData Handling PolicyJurisdiction-Dependent AccessContact Rights Reserved
CK999 App Legal Terms That Govern Your Account
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account

Your account security and the data attached to it are managed under consistent internal standards. Here is what that means in practice for your CK999 App account.

Data We Hold

We store the information you provided at registration — your mobile number, wallet IDs linked via bKash, Nagad or Rocket, and transaction history. We do not sell this data to third parties.

Cookie Use

We use session cookies to keep your account active between pages and analytics cookies to understand how the platform is used. You can manage cookie preferences in your browser settings.

Retention Period

Account data is retained for as long as your account is active and for a period after closure as required by applicable policy. You can request details on your specific retention timeline via support.

Requesting Changes

To correct account information, request a data summary, or ask about deletion, contact support with your registered mobile number. We aim to acknowledge requests within a reasonable time.

LEGAL SUPPORT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, your account status, or how this policy applies to your specific situation in Bangladesh, our support team handles legal and account queries directly. Reach out through any of the channels below and reference your account ID so we can pull your records quickly.

Team online

Live Chat

Start a chat from the account dashboard. For legal queries, select the account or policy topic so the right team picks it up without delay.

Email Support

Write to our support address for detailed legal questions. Include your registered mobile number and a description of the policy area you are asking about.

Help Centre

The help centre covers common policy questions — account eligibility, wallet transaction rules, and how to request a data review or account change.

Common Legal and Policy Questions

These are the questions we get most often about how our terms work, what your rights are, and what to do if something on your account needs attention.

Eligibility depends on your local law and the regions where the service is available. It is your responsibility to check whether access is permitted where you are before opening an account.

All wallet transactions processed via bKash, Nagad, or Rocket are recorded on your account. This data is held under our retention policy and is not shared with third parties outside of legal requirements.

Yes. Contact support with your registered mobile number and request a data summary. We will confirm what information is held and the retention period that applies to your account.

Contact support immediately through live chat or email. Reference your account ID and the date you noticed the issue. We will review access logs and advise on the next steps for securing your account.

We update these terms when policy changes require it. Continued use of your account after an update means you accept the revised terms. Check this page periodically if you want to stay current.

Yes. Accounts that breach these terms — including duplicate accounts or failed verification — may be suspended or closed. You can appeal by contacting support with your account details and a written explanation.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.